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The AI operating system for care managers — born in Japan, built for the world

AI calls every patient. Every day.

An agentic CRM for every care manager.

CareOS calls older adults, extracts risk signals from conversation, and turns the work into a red/yellow/green queue plus draft monitoring records. Care managers see who needs attention, and why.

careos / monitoring-queue · June 1, 2026
Today’s monitoring queueLast updated 7:32
RED
Hanako Tanaka

Mentioned chest pain. Same-day follow-up required.

Urgent
YELLOW
Kazuko Suzuki

Medication uncertainty. Check within 24 hours.

Review
GREEN
Kumi Nakamura

Sleep, meals, and medication on track.

Stable
GREEN
Ichiro Kobayashi

Routine check-in. Draft record ready.

Stable
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Already done before her commute

She’s on her way in. The night’s check-ins are already filed.

While she slept, CareOS called every patient, listened, and colour-coded the risks into the record. By the time she reaches her desk, only the people who need her are at the top of the queue.

  • Overnight check-in calls, unattended
  • A morning queue sorted by risk
  • Every record a draft until a human approves

In plain words

1
AI phones your patients daily

Every patient checked by a warm phone call. No app for elders.

2
It writes the paperwork

Monitoring records and family updates arrive as drafts.

3
You approve

A human care manager signs off before anything is final.

What CareOS makes possible

Why it matters now

Extending care to everyone an aging society leaves between visits.

Around the world, each care manager carries a heavy caseload, and the days between visits are where warning signs hide. CareOS fills that gap with daily calls and human review — not another app for elders to learn.

Older adults

Dignified monitoring over a normal phone call. No new device, no app to learn.

Care managers

Who to check and why, first thing each morning — time goes to people, not paperwork.

Families

Daily reassurance through approved wellbeing summaries, even from far away.

Communities

Catch small changes early, so they are handled before they become a crisis.

Our mission

So care managers can focus on people, not paperwork.

As the world ages, the smallest changes are the ones that matter most. CareOS widens the circle of care while keeping human judgment at its center.

Trust & safety

Designed for care teams to trust.

01

Regional data posture

In-region operation, audit logs, and minimum necessary sharing.

02

Privacy-law aware

Consent, permissions, deletion requests, and clear purpose limitation (APPI/GDPR-ready).

03

AI drafts only

Final decisions, record approval, and family updates stay human-led.

04

Phone-first

No app, password, or special device required for older adults.

Technology, in service of a hand held

The AI gives the hours back. The care manager gives the care.

CareOS takes the calls and the paperwork. What it hands back is time — time a care manager spends where it matters most: present, in the room, holding a hand.

Agent departments

Not a voice bot. A care operations system made of agents.

CareOS separates calls, risk extraction, records, family updates, CRM search, and approvals into role-specific agents. Every output is designed for care-manager review before it becomes final.

01

Call Agent

A human-like, emotion-aware voice. Greets by name, builds a connection, and checks sleep, meals, medication, mood, and pain.

02

Risk Agent

Classifies answers, silence, and deviations into red, yellow, and green.

03

Record Agent

Drafts monitoring records, family updates, and suggested next actions.

04

Memory Agent

Production-grade memory over calls, dictated notes, uploaded files, and approved records.

05

Approval Agent

Stores edits and turns care-manager judgment into structured feedback.

06

Family Agent

Shares only approved summaries in clear language for relatives.

The command center

Your calls are already made by the time you log in.

Schedule patient calls yourself, or let CareOS plan them for you from your patient database and case severity. By the time you open the dashboard, every patient has a detailed daily check-in log — drafted and waiting for your approval.

app.careos · overview
Today’s monitoring queueLast updated 7:32
RED
Hanako Tanaka

Mentioned chest pain. Same-day follow-up required.

YELLOW
Kazuko Suzuki

Medication uncertainty. Check within 24 hours.

GREEN
Kumi Nakamura

Sleep, meals, and medication on track.

GREEN
Ichiro Kobayashi

Routine check-in. Draft record ready.

9:41CareOS
Family update
TodayStable today

Sleep, meals, medication on track. Mild back pain queued.

Call in progress · Hanako

Your own agent

Don’t type it. Just say it.

Open the app, hit record, and talk through a patient. Your agent transcribes, extracts what matters, and files it into the CRM — structured and searchable. Upload every file in one place, and it all becomes production-grade, encrypted, auditable memory (agentic RAG).

Tap to record

“Just saw Mrs. Tanaka — she’s had some chest pain since last night, meds were taken as usual…”

Demo view — recording needs a supported browser
Extracted → CRM
PatientHanako Tanaka
SymptomChest pain (since last night)
RiskRED
MedicationTaken as usual
ActionSame-day follow-up
FamilyShare after approval
01

Speak to record

Dictate between visits. Zero typing — it becomes a structured record.

02

Everything in one place

Excel, PDFs, images, notes — drop all your existing info in once.

03

Production-grade memory

Agentic RAG that stays safe: encrypted, audited, least-privilege.

Works with your tools

Plugs into the care-record software you already run.

No double entry. CareOS fits into the care-record systems your agency already runs — from Kaipoke and Wiseman in Japan to CSV, Excel, and a REST API anywhere.

01

Two-way sync

Rosters, records, and care plans flow between your software and CareOS.

02

A voice that sounds human

Native-sounding, emotion-aware voice agents — elders open up and connect, not hang up.

03

Human-approved

Records land in your system only after a care manager approves. AI drafts only.

Care intelligence

Conversations become auditable risk.

Every call is transcribed, scored, and structured into a risk vector. Drafts only — a care manager always approves the final record.

risk_vector.json
# drafts only · human-approved{ "patient": "Hanako Tanaka", "session": "2026-06-01T07:15", "risk": "RED", "signals": { "pain": "chest", "sleep": 0.7, "mood": 0.4, "medication_confidence": 0.9 }, "action": "same_day_follow_up"}
Call

“Good morning, Hanako. How are you feeling today?”

Patient

“My chest hurts a little — since last night…”

Risk

Chest pain detected. Routed to the RED queue instantly.

Draft

Monitoring record + family message drafted. Awaiting care-manager approval.

CareOS workflow

From one phone call to the next care action.

Scheduled calls, risk extraction, baseline comparison, draft records, approval, and family communication become one operating loop.

01

Call

Greets the resident by name and adapts tone and pace.

02

Follow up

If someone says “pain” or “worried,” the agent asks a relevant question.

03

Structure

Answers become risk reasons, confidence, and next-check items.

04

Approve

Care managers review records and family messages before saving.

Agentic CRM

Turn every morning into a priority queue.

01

Priority queue

Red and yellow cases surface first, with reasons.

02

Patient timeline

Calls, files, risks, and approved notes stay connected.

03

Record drafting

Monitoring records, family updates, and follow-up tasks.

04

File intake

Build the CRM from Excel, CSV, and folder drops.

A day in CareOS

From upload to family briefing — one calm agent loop.

careos / a-day-in-careos

A day in CareOS.

One care manager · every patient · one loop
0:00 / 0:32
Family updateStable today

Sleep, meals, and medication were on track. Mild back pain is queued for review.

For families

Daily reassurance for families who cannot be there every day.

Families can subscribe to approved daily summaries, weekly wellbeing records, and escalation notices. Care teams stay in control; families get clarity.

The world is saying it

Why elder care needs AI — in the words of the people who study it

Real, published voices on the problem CareOS exists to solve.

Loneliness is associated with a greater risk of cardiovascular disease, dementia, stroke, depression, anxiety, and premature death.
Dr. Vivek MurthyFormer U.S. Surgeon GeneralAdvisory, 2023
Jobs are made out of tasks — I think of AI as automating tasks rather than jobs. In healthcare that recipe is fruitful and exciting.
Andrew NgFounder, DeepLearning.AIStanford HAI
Tech-enabled elder care has saved around 1,000 senior lives in five years, reaching over 100,000 users across 120 cities.
Saumyajit RoyCo-founder & CEO, EmohaYourStory
95% of older adults in the state companion-AI program reported reduced feelings of loneliness.
NY State Office for the AgingElliQ pilot, 2023NYSOFA
AI cultivating social connection among older adults deserves serious ethical attention — and serious investment.
AMA Journal of EthicsAmerican Medical AssociationJ. of Ethics
Loneliness is associated with a greater risk of cardiovascular disease, dementia, stroke, depression, anxiety, and premature death.
Dr. Vivek MurthyFormer U.S. Surgeon GeneralAdvisory, 2023
Jobs are made out of tasks — I think of AI as automating tasks rather than jobs. In healthcare that recipe is fruitful and exciting.
Andrew NgFounder, DeepLearning.AIStanford HAI
Tech-enabled elder care has saved around 1,000 senior lives in five years, reaching over 100,000 users across 120 cities.
Saumyajit RoyCo-founder & CEO, EmohaYourStory
95% of older adults in the state companion-AI program reported reduced feelings of loneliness.
NY State Office for the AgingElliQ pilot, 2023NYSOFA
AI cultivating social connection among older adults deserves serious ethical attention — and serious investment.
AMA Journal of EthicsAmerican Medical AssociationJ. of Ethics
As our machines get smarter and capable of taking over more of our tasks, we must become more human, and more humane, to compensate.
Dr. Eric TopolCardiologist · author, Deep MedicineDeep Medicine
AI companions can stimulate cognitive activity and provide emotional support — as a supplement to human caregivers, not a substitute.
Dr. Bei WuGerontologist · co-director, NYU Aging IncubatorU.S. News
A care app should give families a comprehensive view of their elderly parents’ wellness — across web, mobile and cloud.
Asheesh GuptaFounder, Samarth (serving NRI families)Samarth
Specialised geriatric care — rehab, dementia, palliative — cannot scale to millions of elders without technology.
Dr. Reema NadigCo-founder, KITES Senior CareYourStory
The U.S. health workforce will fall short by up to 3.2 million workers — AI must augment how care is delivered.
West HealthHealthcare Workforce AnalysisWest Health
As our machines get smarter and capable of taking over more of our tasks, we must become more human, and more humane, to compensate.
Dr. Eric TopolCardiologist · author, Deep MedicineDeep Medicine
AI companions can stimulate cognitive activity and provide emotional support — as a supplement to human caregivers, not a substitute.
Dr. Bei WuGerontologist · co-director, NYU Aging IncubatorU.S. News
A care app should give families a comprehensive view of their elderly parents’ wellness — across web, mobile and cloud.
Asheesh GuptaFounder, Samarth (serving NRI families)Samarth
Specialised geriatric care — rehab, dementia, palliative — cannot scale to millions of elders without technology.
Dr. Reema NadigCo-founder, KITES Senior CareYourStory
The U.S. health workforce will fall short by up to 3.2 million workers — AI must augment how care is delivered.
West HealthHealthcare Workforce AnalysisWest Health
Health care is of such importance to humanity as a whole. AI technology can help improve this critical sector.
Dr. Fei-Fei LiCo-director, Stanford HAIStanford HAI
AI is woven into nearly every aspect of the technology we rely on nowadays — and age-tech is no exception.
Keren EtkinGerontologist · author, The AgeTech RevolutionForbes
Digital technologies are essential to support healthy ageing as the number of people over 60 doubles by 2050.
World Health OrganizationDecade of Healthy AgeingWHO
AI can become the family caregiver’s new ally — easing the load carried by 48 million Americans caring for loved ones.
AARPFamily Caregiving ResearchAARP
India’s 60+ population will reach 319 million by 2050 — nearly 20% of the country. Care infrastructure covers a fraction of that.
NITI AayogGovernment of IndiaThe Print
Health care is of such importance to humanity as a whole. AI technology can help improve this critical sector.
Dr. Fei-Fei LiCo-director, Stanford HAIStanford HAI
AI is woven into nearly every aspect of the technology we rely on nowadays — and age-tech is no exception.
Keren EtkinGerontologist · author, The AgeTech RevolutionForbes
Digital technologies are essential to support healthy ageing as the number of people over 60 doubles by 2050.
World Health OrganizationDecade of Healthy AgeingWHO
AI can become the family caregiver’s new ally — easing the load carried by 48 million Americans caring for loved ones.
AARPFamily Caregiving ResearchAARP
India’s 60+ population will reach 319 million by 2050 — nearly 20% of the country. Care infrastructure covers a fraction of that.
NITI AayogGovernment of IndiaThe Print

Founding partner program

We are looking for founding care-manager partners in Osaka.

The first 10 agencies get one month of free access. In return, we ask for weekly feedback so CareOS is shaped by real care work.