王秀英
紧急提到胸口疼痛。需当天跟进。
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Already done before her commute
She’s on her way in. The night’s check-ins are already filed.
While she slept, CareOS called every patient, listened, and colour-coded the risks into the record. By the time she reaches her desk, only the people who need her are at the top of the queue.
- Overnight check-in calls, unattended
- A morning queue sorted by risk
- Every record a draft until a human approves
简单来说
1
AI每天电话问候
每位长者都通过温暖的电话得到问候。无需任何App。
2
文书由AI起草
照护记录与家属通知自动生成草稿。
3
由人来批准
照护管理者确认后，内容才会生效。
CareOS 让什么成为可能
为什么此刻重要
把照护的目光，投向老龄社会在探访之间遗漏的每个人。
在世界各地，每位照护管理者都背负沉重个案，而探访之间正是预警信号藏身之处。CareOS 用每日通话与人工复核填补空白——不是又一个要长者学习的 App。
长者
一通普通电话，尊严的守护。无需新设备，无需学新应用。
照护管理者
每天一早就知道该关注谁、为什么——时间留给人，而非文书。
家属
即使相隔遥远，也能通过已批准的安好摘要每天安心。
社区
尽早捕捉细微变化，在演变成危机前妥善处理。
我们的使命
让照护管理者面向人，而非文书。
当世界老去，最细微的变化往往最重要。CareOS 在把人的判断置于中心的同时，扩大照护的覆盖。
安全与信任
为照护团队的信任而设计。
01
数据本地化
区域内运营、审计日志、最小必要共享。
02
隐私合规设计
同意机制、权限管理、删除请求、目的限定（APPI/GDPR就绪）。
03
AI仅起草
最终决定、记录批准、家属通知始终由人主导。
04
电话优先
长者无需App、密码或任何专用设备。
Technology, in service of a hand held
The AI gives the hours back. The care manager gives the care.
CareOS takes the calls and the paperwork. What it hands back is time — time a care manager spends where it matters most: present, in the room, holding a hand.
Agent departments
不是语音机器人，而是由智能体组成的照护运营系统。
CareOS 将通话、风险提取、记录、家属沟通、CRM检索与审批拆分为各司其职的智能体。所有输出都需照护管理者确认后才生效。
01
通话智能体
拟人、有温度的声音。以名字问候，建立信任，自然确认睡眠、饮食、服药、情绪与疼痛。
02
风险智能体
将回答、沉默与异常变化分类为红、黄、绿。
03
记录智能体
起草照护记录、家属通知与后续建议。
04
记忆智能体
横跨通话、口述笔记、上传文件与已批准记录的生产级记忆。
05
审批智能体
保存修改差异，将现场判断转化为学习信号。
06
家属智能体
仅以清晰的语言向家属分享已批准的摘要。
指挥中心
每位照护管理者一天开始的地方。
桌面端处理优先队列与记录审批，手机端查看家属通知与实时通话——一个系统，覆盖每块屏幕。
今日监测队列最后更新 7:32
搜索长者
RED
王秀英
提到胸口疼痛。需当天跟进。
YELLOW
李桂兰
服药情况不确定。建议24小时内确认。
GREEN
张玉梅
睡眠、饮食、服药均正常。
GREEN
刘建国
常规问候。记录草稿已就绪。
9:41CareOS
家属更新
今日今日稳定
睡眠、饮食、服药正常。轻微腰痛已排入复核。
通话中 · 田中
你的专属智能体
别打字，说出来就好。
打开应用，按下录音，讲述一位长者的情况。智能体转写、提取要点，并结构化归档进 CRM，可检索。所有文件集中上传，全部化为生产级、加密、可审计的记忆（智能体 RAG）。
点按录音
「刚探访了田中女士——她从昨晚起有些胸口疼，药按常规服用了……」
演示视图——录音需支持的浏览器提取结果 → CRM
长者田中 花子
症状胸痛（自昨晚）
风险RED
服药照常
处置当天跟进
家属批准后共享
01
说出即记录
探访之间口述。零打字——即成结构化记录。
02
一切集中一处
Excel、PDF、图片、笔记——把现有信息一次导入。
03
生产级记忆
安全的智能体 RAG：加密、审计、最小权限。
与你的工具协作
接入你已在用的照护记录软件。
免二重录入。从日本的 Kaipoke、Wiseman，到任意地方的 CSV、Excel 与 REST API，CareOS 融入贵机构现有的系统。
01
双向同步
名册、记录与照护计划在你的软件与 CareOS 之间流转。
02
像真人的声音
拟真、懂情绪的语音智能体——长者愿意敞开心扉，而非挂断。
03
人工批准
记录须经照护管理者批准后才进入你的系统。AI 仅起草。
照护智能
让对话成为可审计的风险。
每通电话都被转写、评分，并结构化为风险向量。仅为草稿——最终记录始终由照护管理者批准。
risk_vector.json
# drafts only · human-approved{ "patient": "Hanako Tanaka", "session": "2026-06-01T07:15", "risk": "RED", "signals": { "pain": "chest", "sleep": 0.7, "mood": 0.4, "medication_confidence": 0.9 }, "action": "same_day_follow_up"}
Call
「早上好，田中女士。今天感觉怎么样？」
长者
「胸口有点疼——从昨晚开始……」
Risk
检测到胸痛。即刻路由至 RED 队列。
Draft
已起草监测记录与家属信息。等待照护管理者批准。
CareOS workflow
从一通电话到下一个照护行动。
定期通话、风险提取、基线对比、记录草稿、审批与家属沟通串联成一个闭环。
通话
以名字问候长者，语气与语速自动适配。
追问
听到「疼」「担心」等关键词时，当场追加相关问题。
结构化
回答被整理为风险原因、置信度与下次确认事项。
批准
照护管理者确认记录与家属信息后保存。
Agentic CRM
把每个早晨变成一份优先级清单。
01
优先队列
红色与黄色个案带原因置顶显示。
02
长者时间线
通话、文件、风险与已批准记录按时间连贯呈现。
03
记录起草
照护记录、家属通知与跟进任务。
04
文件导入
从Excel、CSV和文件夹快速搭建CRM。
CareOS 的一天
从上传到家属简报——一个从容的智能体闭环。
家属更新今日稳定
睡眠、饮食与服药均正常。轻微腰痛已排入复核。
The world is saying it
Why elder care needs AI — in the words of the people who study it
Real, published voices on the problem CareOS exists to solve.
“Loneliness is associated with a greater risk of cardiovascular disease, dementia, stroke, depression, anxiety, and premature death.”
“Jobs are made out of tasks — I think of AI as automating tasks rather than jobs. In healthcare that recipe is fruitful and exciting.”
“Tech-enabled elder care has saved around 1,000 senior lives in five years, reaching over 100,000 users across 120 cities.”
“95% of older adults in the state companion-AI program reported reduced feelings of loneliness.”
“AI cultivating social connection among older adults deserves serious ethical attention — and serious investment.”
“Loneliness is associated with a greater risk of cardiovascular disease, dementia, stroke, depression, anxiety, and premature death.”
“Jobs are made out of tasks — I think of AI as automating tasks rather than jobs. In healthcare that recipe is fruitful and exciting.”
“Tech-enabled elder care has saved around 1,000 senior lives in five years, reaching over 100,000 users across 120 cities.”
“95% of older adults in the state companion-AI program reported reduced feelings of loneliness.”
“AI cultivating social connection among older adults deserves serious ethical attention — and serious investment.”
“As our machines get smarter and capable of taking over more of our tasks, we must become more human, and more humane, to compensate.”
“AI companions can stimulate cognitive activity and provide emotional support — as a supplement to human caregivers, not a substitute.”
“A care app should give families a comprehensive view of their elderly parents’ wellness — across web, mobile and cloud.”
“Specialised geriatric care — rehab, dementia, palliative — cannot scale to millions of elders without technology.”
“The U.S. health workforce will fall short by up to 3.2 million workers — AI must augment how care is delivered.”
“As our machines get smarter and capable of taking over more of our tasks, we must become more human, and more humane, to compensate.”
“AI companions can stimulate cognitive activity and provide emotional support — as a supplement to human caregivers, not a substitute.”
“A care app should give families a comprehensive view of their elderly parents’ wellness — across web, mobile and cloud.”
“Specialised geriatric care — rehab, dementia, palliative — cannot scale to millions of elders without technology.”
“The U.S. health workforce will fall short by up to 3.2 million workers — AI must augment how care is delivered.”
“Health care is of such importance to humanity as a whole. AI technology can help improve this critical sector.”
“AI is woven into nearly every aspect of the technology we rely on nowadays — and age-tech is no exception.”
“Digital technologies are essential to support healthy ageing as the number of people over 60 doubles by 2050.”
“AI can become the family caregiver’s new ally — easing the load carried by 48 million Americans caring for loved ones.”
“India’s 60+ population will reach 319 million by 2050 — nearly 20% of the country. Care infrastructure covers a fraction of that.”
“Health care is of such importance to humanity as a whole. AI technology can help improve this critical sector.”
“AI is woven into nearly every aspect of the technology we rely on nowadays — and age-tech is no exception.”
“Digital technologies are essential to support healthy ageing as the number of people over 60 doubles by 2050.”
“AI can become the family caregiver’s new ally — easing the load carried by 48 million Americans caring for loved ones.”
“India’s 60+ population will reach 319 million by 2050 — nearly 20% of the country. Care infrastructure covers a fraction of that.”